Cancellation Policy
Last Updated: May 2026
We understand that sometimes you may need to cancel an order. This Cancellation Policy explains when and how an order can be cancelled.
Order Cancellation
Orders can be cancelled only before they have been shipped. Once an order has been processed and dispatched, cancellation may no longer be possible.
If you wish to cancel your order, please contact us as soon as possible with your order number and relevant details.
How to Request a Cancellation
To request a cancellation, please contact our customer support team by email or phone and mention:
-
Your full name
-
Order number
-
Date of order
-
Reason for cancellation
We will review your request and confirm whether the order can still be cancelled.
Cancellation After Shipping
If the order has already been shipped, we may not be able to cancel it. In such cases, you may need to wait until the order is delivered and then follow our Return and Refund Policy if the item is eligible.
Refund for Cancelled Orders
If a cancellation is approved before shipping and payment has already been made, the refund will be processed according to our refund timeline. Refunds are usually returned to the original payment method within a reasonable period of time.
Pre-Order or Special Items
Certain items such as customized products, made-to-order items, or special promotional items may not be eligible for cancellation once the order has been placed. If applicable, this will be mentioned at the time of purchase.
Incorrect or Duplicate Orders
If you accidentally place a duplicate order or enter incorrect details, please contact us immediately. We will do our best to assist you before the order is shipped.
Contact Us
If you have any questions about cancelling an order, please contact us at:
Email: aabirami61@gmail.com
Phone: +1 (437) 922-4135